Privacy Policy

1. Introduction

This Privacy Policy explains how ZIGG ("we", "us", or "our") collects, uses, and protects your personal data when you use our website or make a purchase. We comply with the European General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).

ZIGG
Oranienstraße 140/142, 10969 Berlin, Germany
Email: contactzigg@gmail.com

2. Personal Data We Collect

We may collect the following personal data when you interact with our store:

Name, shipping/billing address, email address, phone number
Payment information (processed securely via payment providers)
Order history
IP address, browser type, and device data
Cookies and usage data

3. Purpose and Legal Basis

We process your data for the following purposes:

To fulfill and deliver your orders (Art. 6(1)(b) GDPR)
To communicate with you about your orders or inquiries (Art. 6(1)(b) GDPR)
For legal and tax compliance (Art. 6(1)(c) GDPR)
For marketing and customer relationship management (based on consent, Art. 6(1)(a) GDPR)

You may withdraw your consent at any time by contacting us.

4. Sharing of Personal Data

We only share your data with third parties when necessary:

Payment processors (e.g., PayPal, Stripe)
Shipping partners
IT service providers (for hosting and email)
Legal or regulatory authorities (if required by law)

All third parties are GDPR-compliant and bound by confidentiality agreements.

5. Data Retention

We retain your data only for as long as necessary to fulfill the purposes outlined above or as required by law (e.g., 10 years for tax records under German law).

6. Your Rights (Under GDPR)

As a data subject, you have the following rights:

Right to access your personal data
Right to rectification or deletion
Right to restriction of processing
Right to data portability
Right to object to processing
Right to lodge a complaint with a data protection authority (e.g., Berliner Beauftragte für Datenschutz und Informationsfreiheit)

To exercise your rights, contact us at: contactzigg@gmail.com

7. Cookies and Tracking

We use cookies to improve your browsing experience and analyze traffic. You may disable cookies in your browser settings. For more information, see our Cookie Policy.

8. Data Security

We implement technical and organizational measures to protect your data, including SSL encryption, access controls, and secure storage.

9. International Transfers

Your data may be processed outside the EU (e.g., via third-party providers). In such cases, we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs), are in place.

10. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

Last updated: April 2025